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zachlatta/director_of_club_operations.md

Last active August 15, 2019 14:02
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director_of_club_operations.md

Launched 3 years ago, Hack Club is a global network of student-led hacker clubs across 35 states and 17 countries, impacting thousands of students each year. Our programs span hundreds of after-school clubs, dozens of student-led hackathons, a vibrant online Slack community with thousands of students, and a fiscal sponsorship program that recently crossed $800K in transactions.

We’re looking to bring in a Director of Club Operations to systematize and grow our primary program: clubs. You will own the end-to-end club experience, including processes to deliver high-quality mentorship to hundreds of club leaders worldwide, enabling Hack Club to scale beyond the number of calls our team can take in a week. If successful, this position will bring Hack Club from 2% of US high schools to becoming as ubiquitous and culturally foundational as the Girl Scouts and Boy Scouts.

This role has C-level freedom, as well as responsibility. You will be tasked with solving the most challenging problems Hack Club faces as a rapidly growing student network. You must be able to work creatively and autonomously to design life-changing student experiences that you can simultaneously maintain and deliver to an ever-growing number of students.

Some examples of challenges to overcome:

  • How do we build a diverse and representative community of student leaders and enable leaders to do the same within their clubs?
  • How do we offer consistent value to students regardless of their financial background, making the club experience as powerful in Zimbabwe as it is in Cincinnati?
  • How do we provide high-quality mentorship and coaching to a large body of student leaders, and bring students into the process of onboarding other clubs?
  • How do we ensure that clubs survive the graduation of their leaders?

We need an obsessive, product-minded, operationally-excellent person with past experience growing direct-service programs and an intense focus on the student experience.

Interested? Email me at zach@hackclub.com with why you think you’d be a good fit for this role.

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